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Business Name

Business Physical Address

Business Postal Address

Business Phone

Business Email

Contact Email

Business Website

Business Industry

Business Size

What calls should the agent answer

Business Locations Served

Business Social Links

Business Hours

Language

Preferred Agent Voice

Preferred Accent

Preferred Ambient Background Noise

Tone of Voice

Words or phrases that should be used where possible

Words or phrases that should be avoided

Standard Greeting upon answering

Standard Closing Line

Information to Capture Enter anything else or expand upon the above in the 'Any Additional Notes' section below

Competitors to Avoid Mentioning

Promotions or Messages to Highlight

Any Additional Notes

File Upload

If you have any documents about the business, industry, FAQ's etc that would be helpful for the agent to draw off, upload them here. Avoid commercially sensitive information.